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Adaptive Care Solutions is a community for people living with disability, and for individuals who is using the Australian National Disability Insurance Scheme (NDIS).

These guidelines are how we do things here. 

Adaptive Care Solutions are a clear, fair and easy to understand company.

Adaptive Care Solutions reflects our shared values and the culture of the community we’re all working to build.

Adaptive Care Solutions is a safe, respectful, supportive company that bring people from all walks of life together in the local community.

Adaptive Care Solutions follow the NDIS guidelines set out by the NDIA. 

Service providers should also note the provider specific guidelines.

If you need assistance viewing or interpreting these guidelines, get in touch with the

Adaptive Care Solutions team by emailing info@adaptivecaresolutions.com.au and we’ll help you out.

Above all, Adaptive Care Solutions is a respectful and inclusive space. We believe in the power of shared conversation to improve lives. Everyone’s journey and experiences are different, so we can always learn from each other. 

We may disagree and debate sometimes, but we’ll always be respectful of each other as human beings. Be mindful of the words and tone you use in the community. It’s ok to be angry and frustrated, but it how we move on from there that matters the most. We must treat others in the community with the same respect and kindness you would expect from them.

Everyone here will have different life experiences, perspectives, beliefs. They will also have a different relationship to the services that support them. Refrain from using judgmental or derogatory terms, and don’t put down or make fun of the views or experiences of fellow members. Respect where they’re coming from and try to learn more. 

Membership in this community means signing up to support one another as best we all can. 

Support can be practical, such as sharing information or resources. Support can also be emotional, such as letting someone know we've been there too if they're having a tough time. We cheer each other on, share generously wherever we can, and practice empathy.

While peer support is a big part of Kinora, we’re not counsellors or medical professionals. If you need extra support with the NDIS.

Any advice given in this community is general in nature and may not be relevant to your individual NDIS  plan.

If taking part in the community is making you anxious, the best way to support yourself and each other is to breathe and take a step back. It’s ok to post later on, or not at all, if you’re not feeling up to it.

If you have concerns about your mental health you should contact your local GP or health practitioner. If you are experiencing urges to harm yourself, please call the following 24/7 services right away:

• Lifeline: 13 11 14
• Suicide call back service: 1300 659 467
• 000 if you or someone else is in immediate danger

We provide a variety of occupational health services to help businesses maintain a healthy workforce. Our services include pre-employment screenings, drug testing, and injury management.

Adaptive Care Solutions membership is anonymous. This is so members can share openly and ask for help they may be uncomfortable asking for in other settings.

Always honour this anonymity, in your own posts and others. Be mindful about personal or identifying details. Try to remember we all have different comfort levels of what we’re happy to share (and they might change over time). This is a trusted space and we’re each responsible for keeping it that way.

While your identity is anonymous, public parts of the community will be visible to non-members. For this reason, it’s important to never give away information that could identify you.

Remember, anonymity is never an excuse for poor behaviour or breaching these guidelines.

These things aren’t allowed at Adaptive Care Solutions:

• Profanity
• Cruelty, bullying, harassment or threatening behavior
• Intolerance for differences of opinion, belief and perspective
• Hate speech or discrimination
• Breaching privacy or confidence by sharing personal information about yourself or others
• Ableist language and terms that may be seen as derogatory toward disabilities
• Discussion of medical treatments, pharmaceutical products and vaccinations
• Providing personalized advice on NDIS plans
• Offering legal advice to others
• Deceptive or misleading information
• Defamation - do not name and shame people or organizations.
• Impersonating people or organizations
• Graphic or prohibited content
• Advertising, promotion or conducting business without permission
• Research or recruitment without permission
• Posting material you’re not permitted to share or breaching copyrights
• Using Adaptive Care Solutions content for anything illegal or financial gain.