SERVICES AVAILABLE

Adaptive Care Solutions is a community for people living with disability, and who could be making use of the Australian National Disability Insurance Scheme (NDIS). These guidelines are how we do things here. They apply to your username and profile, and your activity within the community as a whole (e.g., posts, private messages). They’re clear, fair and easy for people to agree to. They reflect our shared values and the culture of the community we’re all working to build. We want this to be a safe, respectful, supportive and useful gathering place for members. 

Service providers should also note the provider specific guidelines.

Please make sure you read and understand them before creating your account.

If you need assistance viewing or interpreting these guidelines, get in touch with the Adaptive Care Solutions team by emailing info@adaptivecaresolutions.com.au and we’ll help you out.

Above all, Adaptiveare Solutions  is a respectful and inclusive space. We believe in the power of shared conversation to improve lives. Everyone’s journey and experiences are different, so we can always learn from each other. 

We’ll disagree and debate sometimes, but we’ll always be respectful of each other as human beings. Be mindful of the words and tone you use in the community. It’s ok to be angry and frustrated, for example, but remember this is a public space that others rely on. Treat others in the community with the same respect and kindness you would expect from them.

Everyone here will have different life experiences, perspectives, beliefs. They will also have a different relationship to the services that support them. Refrain from using judgemental or derogatory terms, and don’t put down or make fun of the views or experiences of fellow members. Respect where they’re coming from and try to learn more. 

Membership in this community means signing up to support one another as best we all can. 

Support can be practical, such as sharing information or resources. Support can also be emotional, such as letting someone know we've been there too if they're having a tough time. We cheer each other on, share generously wherever we can, and practice empathy.

While peer support is a big part of Kinora, we’re not counsellors or medical professionals. If you need extra support with the NDIS.

Any advice given in this community is general in nature and may not be relevant to your individual NDIS  plan.

If taking part in the community is making you anxious, the best way to support yourself and each other is to breathe and take a step back. It’s ok to post later on, or not at all, if you’re not feeling up to it.

If you have concerns about your mental health you should contact your local GP or health practitioner. If you are experiencing urges to harm yourself, please call the following 24/7 services right away:

• Lifeline: 13 11 14
• Suicide call back service: 1300 659 467
• 000 if you or someone else is in immediate danger

We provide a variety of occupational health services to help businesses maintain a healthy workforce. Our services include pre-employment screenings, drug testing, and injury management.

Adaptive Care Solutions membership is anonymous. This is so members can share openly and ask for help they may be uncomfortable asking for in other settings.

Always honour this anonymity, in your own posts and others. Be mindful about personal or identifying details. Try to remember we all have different comfort levels of what we’re happy to share (and they might change over time). This is a trusted space and we’re each responsible for keeping it that way.

While your identity is anonymous, public parts of the community will be visible to non-members. For this reason, it’s important to never give away information that could identify you.

Remember, anonymity is never an excuse for poor behaviour or breaching these guidelines.

These things aren’t allowed at Adaptive Care Solutions:

• Profanity
• Cruelty, bullying, harassment or threatening behaviour
• Intolerance for differences of opinion, belief and perspective
• Hate speech or discrimination
• Breaching privacy or confidence by sharing personal information about yourself or others
• Ableist language and terms that may be seen as derogatory toward disabilities
• Discussion of medical treatments, pharmaceutical products and vaccinations
• Providing personalised advice on NDIS plans
• Offering legal advice to others
• Deceptive or misleading information
• Defamation - do not name and shame people or organisations.
• Impersonating people or organisations
• Graphic or prohibited content
• Advertising, promotion or conducting business without permission
• Research or recruitment without permission
• Posting material you’re not permitted to share or breaching copyrights
• Using Kinora for anything illegal